Available as a Kindle eWorkbook:

Workplace Writing 101 - Essential Skills

How to write English in the workplace: punctuation, usage, grammar, clarity, style, influence, and email.


Comma - Use the comma to introduce, connect, or separate.

Apostrophe - Learn the best way to always get its/it's correct.

Colon - Use the colon properly: to point to things.

Hyphen - Know when and how to use the hyphen properly.

Interrupt - Know which marks to use when interrupting the reading.

Quote - Use quotes for special emphasis or to show words spoken.


Match Verbs - Use basic techniques to fix verb agreement.

Match Pronouns - Make pronoun references correct and clear.

Match Modifiers - Change dangling and misplaced modifiers.

Pronoun Case - Recognize and fix problems with pronoun case.

Who Whom - Try the technique to always get who/whom correct.

Subjunctive - Use proper verb forms for wishing and wanting.


Capitalize - Learn the tricky rules for when to capitalize.

Further Amount - Recognize word pairs that many get wrong.

Homonyms - Try memory aids for similar-sounding words.

Redundancy - Remove redundant words from common phrases.

Superfluity - Spot and fix phrases that use superfluous words.

Idiom - Practice with the accepted ways of saying things.


Active Voice - How to change sentences to active voice.

Align Story - Adjust grammar to the story in each sentence.

Parallels - Use parallel construction to improve readability.

Fluff - Edit out words that contribute nothing to a sentence.

Bloat - Recognize and replace bloated words and phrases.

Bad Verbs - Replace bureaucratic and ambiguous verbs.


Drivel - Recognize and edit cliches and mumbo jumbo.

Numbers - Know the rules for spelling out numbers.

Variety - Learn ways to avoid writing boring sentences.

Guidance - Use transitions and links to guide the reader.

Presentation - Loosen, layer, and list to make the reading easy.

Tact and Tone - Adjust your style to achieve the proper tone.


When Not To Write - Decide when *not* to put something in writing.

Them Not You - Talk to your reader and about your reader.

Entice Response - Learn simple techniques that get readers to respond.

Entice Attention - Change your words to keep your readers reading.

Compelling Edits - Change your words to truly engage your readers.

Parrot Language - Improve reader reaction by speaking their language.


First Things First - Write the Message before entering anything else.

Productivity Etiquette - Use guidelines for effective requests and responses.

Diplomacy Etiquette - Respond professionally to contentious emails.

Message Tone - Use the right words to prevent misreading by upset recipients.

Message Form - Type responsibly: paragraphs, punctuation, fonts, etc.

Last Things Last - Write Subject lines that entice and inform.